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Terms & Conditions

Last Updated : May 25

Welcome to koitenterprises.com (“Website”), owned and operated by Koit Enterprises. These Terms and Conditions govern your access to and use of this Website and any business transactions conducted through it.

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By accessing this Website or placing an order with us, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

 

1. B2B Nature of Business

All transactions conducted via this website are strictly business-to-business (B2B). We do not sell or market products for personal or consumer use.

By using this website, you confirm that you are acting on behalf of a registered business, reseller, distributor, or healthcare institution.

 

2. Product Information

We deal in:

  • Over-the-Counter (OTC) healthcare products

  • Nutraceuticals and food supplements

  • Surgical and medical consumables

All product details, specifications, and prices are subject to change without prior notice. We make every effort to ensure accuracy but do not guarantee completeness or error-free listings.

 

3. Pricing and Payment

  • All prices are listed in [currency] and are exclusive of taxes, duties, and shipping (unless otherwise stated).

  • Payment terms and methods are subject to agreement between both parties and confirmed at the time of order.

  • Orders are processed only upon receipt of confirmed payment (or as per agreed credit terms, if applicable).

 

4. Orders & Fulfillment

  • All orders are subject to availability and confirmation.

  • We reserve the right to reject or cancel any order at our discretion.

  • Lead times, shipping timelines, and delivery terms will be shared at the time of order confirmation.

 

5. Returns & Refunds

We follow a strict Refund Policy. Refunds or replacements are processed only in case of:

  • Wrong, expired, or damaged products delivered

  • Incomplete shipments

You must notify us within 3 business days of delivery with supporting documentation. Full policy available here or on the Refund Policy page.

 

6. Intellectual Property

All content, trademarks, logos, and product information on this Website are the property of Koit Enterprises or its suppliers. Unauthorized use, reproduction, or distribution is strictly prohibited.

 

7. Limitation of Liability

Koit Enterprises shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses arising from misuse of products, delay in delivery, or regulatory non-compliance on the buyer’s end

Our maximum liability under any order shall not exceed the total invoiced value of that specific order.

 

8. Regulatory Compliance

It is the buyer’s sole responsibility to ensure that:

  • The products ordered comply with import laws and regulations in their country

  • All applicable licenses or permits are obtained for customs clearance or resale

We are not liable for seizures, delays, or penalties imposed by foreign authorities.

 

9. Governing Law

These Terms are governed by the laws of Ahmedabad, Gujarat, India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

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10. Contact Information

If you have any questions or concerns, please contact:

Koit Enterprises
Email : apoorvam@koitbiopharma.com

Mobile: +91-8460504665
Address: Titanium City Center, 100ft, Satelite, Ahmedabad, Gujarat - 380 015 - India

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